Click on the message you would like to delete.As an example, this query will filter all messages with a Threat tag attached to it.Ħ) Q: How do I delete a message from my PhishER inbox?Ī: You can delete a message from the Message Details screen. Using Lucene query syntax, you can filter your PhishER inbox by a specific tag.Įnter the query below into the search bar of your PhishER inbox. This can be viewed by navigating to PhishER > Rooms > Saved Queries (select from the drop-down at the top of the Rooms screen).ĥ) Q: Can I filter my PhishER inbox by a specific tag?Ī: Yes. Security Awareness Training platform admins will automatically have access to PhishER.Ī: After creating a room in PhishER, the room will be stored under the Saved Queries emergency room.
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Visit the PhishER Settings article for more information on how to set this up.ģ) Q: How do I provide PhishER access to users?Ī: To provide access to a user to manage PhishER, you must Enable PhishER access in their KnowBe4 Security Awareness Training platform User Profile. eml format (RFC 822), which includes the complete headers and email body from the original email. Keep in mind, this method of email forwarding requires that forwarded emails are transmitted in a. PhishER will recognize this process as a PAB report. eml file to an email, and send it to PhishER. For an added layer of protection, you can enable multi-factor authentication on your admin account in the KnowBe4 console.Ģ) Q: Do I need to use the PAB to forward emails to my PhishER inbox?Ī: As an alternative to using the PAB, you can manually forward all user-reported emails to a PhishER-generated email address tied to your organization's PhishER platform.
What security measures are in place to ensure that information is not lost or stolen when using PhishRIP?.What version of YARA does the PhishER platform support?.What permissions and account rights do I need to connect my Microsoft 365 instance to PhishRIP?.What can I do when I integrate PhishER with my KnowBe4 Security Awareness Console?.What security levels are required to enable PhishRIP with Google Workspace?.What are some best practices for PhishML Thresholds?.Can I inform an end user when a message is tagged as Spam?.Is the data sent to and from my PhishER platform encrypted?.Can I open up attachments in PhishER safely?.Can I use PhishER to process and block viruses?.How quickly can we get our PhishER platform set up?.What URL rewriters and shorteners is PhishER compatible with?.How can I purchase my own PhishER platform?.Can I use regular expressions (regex commands) in my YARA rule?.Will this affect the messages that were in my PhishER inbox before the rule was created? Is there a limit to how many Reporting Emails I can generate?.How do I permanently delete a message from my users' inboxes?.How do I delete a message from my PhishER inbox?.Can I filter my PhishER inbox by a specific tag?.How do I provide PhishER access to my users?.Do I need to use the PAB to forward emails to my PhishER inbox?.
How is my information protected on the PhishER platform?.If you don't see the answer you need, submit a ticket to our support team. Below are some commonly-asked questions about KnowBe4's PhishER platform.
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